Looking to track your order?
When we ship your order, we will send you a shipping confirmation email that will include a tracking number for your order.
Since we ship internationally ALL orders are given an international shipping number.
Orders typically ship in 3-5 business days from the day it was placed, this is the time period you should expect your shipment confirmation email to arrive.
In order to track your package, please utilize the FREE International Tracking website www.17track.net/en
Things to Keep in Mind:
- Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
- If your order shows that it hasn't been delivered to your local post office yet, do not be alarmed. Since we utilize a 3rd party shipping agency they handle the transportation to your local post office (USPS if in the USA). Tracking will be updated once they hand it over to them for the finally delivery to you!
- Depending on the destination, your order may take 2-4 weeks to be delivered. In extreme cases it may take up to 8 weeks.
- Feel free to visit our FAQ page or email us at INFO@Pawsitive-Products.com for any inquiries.